Episode 23: The Fine Art of Small Talk, with Debra Fine
We couldn’t resist the irony of dedicating an episode to small talk, and you may be surprised to learn that despite the title of the podcast we both feel like small talk is an important part of building connections with people. In this episode our expert is Debra Fine, the author of The Fine Art of Small Talk. We talk about what small talk is, why it’s important, and Debra shares some of her best tips. Also in this episode, Kristy reports back on her challenge to watch the news.
Notable Quotes:
5:20 The goal is to build a business friendship, because all things being equal people do business with their friends.
8:45 It connects us all, even if we have nothing in common
23:00 Small talk is not necessarily about finding commonalities.
31:00 If I make you feel comfortable with me, then you'll feel good about me
36:00 It's big conversations that I want in my life. It's small talk that gets me there.
Resources: